I have felt cheated and robbed. Before asking I pay attention to the comments of the previous buyers and I saw that the article was small and that's why I asked for another number. My wife spends a 36 and I asked for a 37 and still two numbers are missing because half of the big toe comes out of the sandal. I tried to get the seller to send me another at zero cost of 39 but he did not want to and then paying almost half of its value and all he says is that he is a small salesman and that he understands ..... and what I do with the sandals ?, I put them on a doll. I will not ask this seller again because when a problem arises, he will not solve it. Better buy this product in another store because in customer service they take a huge 0.